Question 1

Do I need to create an account to browse PGs?

Accepted Answer

No. You can search, filter, view PG details, check photos, pricing, and amenities — all without signing up or logging in. We believe you should see everything before deciding if you want to engage.

Question 2

Is AllPGs really free for tenants? What's the catch?

Accepted Answer

There's no catch. AllPGs is completely free for tenants. No brokerage, no service fee, no platform charge. We earn through optional premium features for PG owners — your search and booking experience will always be free.

Question 3

How do I find PGs near my college or office?

Accepted Answer

Type your college name, office name, or any landmark in the search bar. We'll show you PGs nearby with distance information. You can also search by city or locality and sort results by distance from your location.

Question 4

Can I filter PGs by food type?

Accepted Answer

Yes. You can filter by veg or non-veg, and in many cities by cuisine type — North Indian, South Indian, or multi-cuisine. Where available, you can even see the weekly food menu before booking.

Question 5

What cities do you cover?

Accepted Answer

We currently have PG listings in Bangalore, Pune, Delhi NCR, Mumbai, Hyderabad, and Chennai, with more cities being added regularly. Within each city, we cover most major localities where students and working professionals live.

Question 6

Can I reserve a bed before arriving in the city?

Accepted Answer

Yes. If you're moving from another state, you can reserve a bed online. This holds the bed for you so you don't lose it while travelling. You can verify the PG in person after you arrive.

Question 7

How do I contact the PG owner?

Accepted Answer

Every PG listing has a 'Contact Owner' button. You can call or message the owner directly. There's no broker or middleman involved. The contact is free and direct.

Question 8

Do I pay AllPGs anything when I book?

Accepted Answer

No. All payments for rent, deposit, and any other charges are between you and the PG owner directly. AllPGs does not collect any payment from tenants.

Question 9

Is the pricing shown on the listing final?

Accepted Answer

The pricing shown is what the owner has listed. We encourage owners to show complete pricing including any extra charges. We recommend confirming all costs directly with the owner before making a decision.

Question 10

What documents do I typically need for a PG?

Accepted Answer

Most PGs require a government ID (Aadhaar card or passport), recent passport-size photos, and a parent or guardian's contact number. Some may also ask for a company or college ID. The specific documents required are listed on each PG's detail page.

Question 11

Should I get a written rental agreement?

Accepted Answer

Absolutely. Always insist on a written agreement before paying any deposit. The agreement should mention: monthly rent, deposit amount, notice period, lock-in period (if any), and included amenities. If a PG owner refuses to provide one, consider it a red flag.

Question 12

What should I check when visiting a PG in person?

Accepted Answer

Check the actual room you'll stay in (not just the model room), test the Wi-Fi, inspect bathrooms and kitchen, check water pressure, ask about electricity billing (flat rate vs metered), meet your potential roommates if it's shared, and take a video walkthrough for your records.

Question 13

What if I have a complaint about my PG?

Accepted Answer

You can raise complaints directly through the AllPGs app. The PG owner will receive your complaint and can respond within the app. This creates a record of all communications.

Question 14

Can I switch to a different PG through AllPGs?

Accepted Answer

Yes. You can search for a new PG anytime. Make sure to follow the notice period terms of your current PG before moving out to avoid losing your deposit.

Question 15

What's the typical notice period for leaving a PG?

Accepted Answer

Most PGs require 30 days notice. However, this varies — some have 15-day notice periods, others have longer lock-in periods. Always check the move-out terms on the PG's detail page and in your rental agreement before booking.

Question 16

How do I get my security deposit back?

Accepted Answer

Request move-out through the AllPGs app. The standard practice is for the owner to inspect the room and return the deposit (minus any legitimate deductions) within 7-15 days after your last day. Having a move-in video helps resolve any disputes about room condition.

Frequently Asked Questions

Searching for a PG

Booking and payments

Moving in

During your stay

Moving out