Privacy Policy

We collect information to provide better services to all our users. This includes:

• Personal details: Name, email address, phone number, and gender for account registration.
• KYC & Identification: Government-issued ID proofs (Aadhaar, PAN, Passport) for secure verification by property managers.
• Transaction data: Information about rental payments, deposits, receipts, and refund requests.
• Device data: IP addresses, browser information, and application interaction logs to prevent fraudulent activity.

AllPGs processes your data under strict security guidelines to facilitate your co-living tenancy:

• To verify your identity and match you with suitable PG and co-living spaces.
• To generate digital rental agreements, instant rent receipts, and verify payment settlements.
• To address support requests, track repair tickets, and maintain communication.
• To optimize app speed, features, and platform security.

We do not sell your personal data. We only share information in the following circumstances:

• With PG owners and property managers directly associated with the property you book, solely to facilitate check-in and local police verification.
• With third-party payment gateway processors to securely capture payments (payment tokens are handled strictly under PCI-DSS standards).
• When required by Indian legal authorities for compliance, fraud prevention, or security audits.

Your data security is our top priority. We implement robust technological safeguards:

• All transmission of sensitive data (like IDs or payment verification) is encrypted using HTTPS and SSL protocols.
• Strict role-based access control restricts data views only to authorized support agents and verified PG managers.
• Databases are hosted in secure cloud servers with periodic vulnerability scans and backups.

You maintain control over your personal information and can exercise these options at any time:

• Access & Update: Modify your profile information directly inside the AllPGs app dashboard.
• Data Deletion: Request account deletion and removal of personal details. See our Account Deletion page for step-by-step instructions or email compliance@allpgs.com.
• Marketing Opt-Out: Unsubscribe from newsletters or promotional sms notifications via the provided opt-out links.