Terms of Service

By accessing AllPGs website, using the mobile application, or registering an account, you agree to comply with and be bound by these Terms of Service. If you do not agree to these terms, you must not use our services.

• Terms apply to all visitors, tenants, and users who download or utilize the platform.
• We reserve the right to modify these terms at any time. Changes take effect upon posting.

To utilize certain features, including booking PG rooms or submitting payments, you must create a verified account:

• You must provide accurate, current, and complete details (full name, phone number, and email).
• You are responsible for keeping your login credentials confidential.
• All registered tenants must submit necessary KYC verification documents as required by local authorities and PG management.

AllPGs acts as a digital marketplace connecting tenants directly with verified PG co-living properties. We charge zero brokerage commission:

• Property details, room configurations, and amenities are physically verified, but ultimate tenancy rights are subject to the agreement signed with the owner.
• Tenant-owner disputes regarding PG rules, food quality, or check-in schedules must be resolved directly, though AllPGs provides support ticket logs.

When paying rent, security deposits, or booking fees through the AllPGs app, you agree to the following financial terms:

• Convenience Fees: Standard payment processing fees may apply depending on the payment mode chosen (UPI, Netbanking, Credit Card).
• Security Deposit: Deposits are held by the property manager. Deposit refund timelines are governed by your individual rental agreement (standard return within 15-30 days of move-out).
• Cancellations: Booking token cancellations are eligible for refunds based on the individual property policy displayed during reservation.

Tenants residing in rooms booked via AllPGs are expected to maintain respect, cleanliness, and safety rules:

• Compliance: You must follow individual PG rules regarding visitor policy, curfews, quiet hours, and utility usage.
• Damage: Any structural damage to the property, shared lounges, or in-room furniture caused by a tenant will be billed to the tenant's deposit.
• Zero Tolerance: Illegal substance possession, harassment, or rowdy behavior will result in immediate lease termination without refund.

These terms and all transactions on AllPGs are governed by the laws of India:

• AllPGs is not liable for indirect, incidental, or consequential damages resulting from platform downtime or property maintenance issues.
• Any legal disputes, claims, or proceedings arising under these terms shall be subject to the exclusive jurisdiction of the courts of Bangalore, Karnataka.